Best of New Zealand with Sydney

Best of New Zealand with Sydney

41 Views
17 Days From

$7515

$6740

Best of New Zealand with Sydney

17 Days Starting in Auckland, New Zealand and ending in Sydney, Australia

Visiting: Auckland, Bay Of Islands, Rotorua, Wellington, Christchurch, Franz Josef, Milford Sound, Queenstown, Sydney

Tour operator:

Globus

Tour code:

PNE-2025

Guide Type:

Fully Guided

Physical rating:

Medium

Tour operated in:

English
From: $7515 $6740 Operator discount: -$439 Travel Club discount: -$336

NB: Prices correct on 24-Nov-2024 but subject to change.

This tour is no longer available, please see similar tours below or send an enquiry

Tour Overview

Embark on an unforgettable journey with the "Best of New Zealand with Sydney" tour, exploring the cultural and natural wonders of New Zealand and Australia. Begin your adventure in Auckland, the "City of Sails," and travel through the stunning Bay of Islands, geothermal Rotorua, and the vibrant capital of Wellington. Experience the breathtaking landscapes of the South Island, including the scenic Tranzalpine train journey, the majestic Franz Josef Glacier, and the picturesque town of Queenstown. Conclude your trip with a visit to Sydney, where you can marvel at iconic landmarks like the Sydney Opera House and enjoy the city's vibrant atmosphere. This tour offers a perfect blend of history, nature, and culture, ensuring an enriching and memorable experience.

Highlights

  • Sightseeing tour of Auckland, the "City of Sails," including Queen Street, Auckland Domain, and Parnell Village

  • Visit to the historic Waitangi Treaty House in the Bay of Islands

  • Sightseeing cruise in the Bay of Islands

  • Travel through the Bay of Plenty region to Rotorua, home to geothermal wonders and Maori culture

  • Sightseeing tour of Wellington, including a cable-car ride, botanic gardens, and Te Papa Museum

  • Scenic Tranzalpine train journey to Arthur's Pass and Franz Josef Glacier

  • Excursion to Milford Sound in Fiordland National Park, a UNESCO World Heritage Site

  • Sightseeing tour of Sydney, including the Sydney Opera House and Taronga Zoo

Places You'll See

Jw Marriott Auckland

Copthorne Hotel & Resort

Distinction Hotel Rotorua

Rydges Wellington

Novotel Christchurch Cathedral Square

Scenic Hotel Franz Josef Glacier

Ramada Queenstown Central

Swissotel Sydney

Itinerary

Expand All

Day 1: Arrive In Auckland,New Zealand

Location: Auckland

Accommodation Name: JW Marriott Auckland

Meals Included: Dinner

Welcome to Aotearoa, Māori for “land of the long white cloud.” Your room is available for immediate check-in. A pre-night is not required for early check-in. Please schedule your flights to arrive by 4:30pm in order to attend this evening’s welcome briefing and dinner.ARRIVE IN AUCKLAND, NEW ZEALAND A Māori Welcome Welcome to Aotearoa, Māori for “land of the long white cloud.” Your room is available for immediate check-in. A pre-night is not required for early check-in. Please schedule your flights to arrive by 4:30pm in order to attend this evening’s welcome briefing and dinner. (D)

Day 2: Auckland,Bay Of Islands

Location: Auckland

Accommodation Name: Copthorne Hotel & Resort

Meals Included: Breakfast, Dinner

AUCKLAND–BAY OF ISLANDS Time & Tides Start your day with a sightseeing tour of Auckland, the “City of Sails.” See bustling Queen Street, the city’s oldest park, Auckland Domain, and historic Parnell Village. Continue to the Bay of Islands, known for its stunning beauty and history. Before arriving at your resort, visit the historic Waitangi Treaty House. (B,D) TOUR HIGHLIGHT CULTURAL GEMS The Waitangi Treaty House, or Busby House as it is sometimes known, was the site of some of the most important events in New Zealand’s history. It is here in 1840, New Zealand’s founding document was signed. Enjoy the interactive exhibits, see Māori cultural performances, stroll through the lush gardens, and visit the inspiring art gallery and carving studio; all with stunning views over the Bay of Islands.

Day 3: Bay Of Islands

Location: Bay Of Islands

Accommodation Name: Copthorne Hotel & Resort

Meals Included: Breakfast

BAY OF ISLANDS Seas the Day This morning, embark on a sightseeing cruise. The remainder of the day is at leisure. You may wish to stroll the beach, explore some of the island’s historic attractions, shop for souvenirs, or just relax at your hotel. (B)TOUR HIGHLIGHT NATURAL WONDERS Take in stunning views as you glide through the islands along the Rakamangamanga Peninsula to Cape Brett and the famous Hole in the Rock. According to Māori legend, local warriors used to paddle through the Hole in the Rock in their canoes before departing for battle. If water dripped on them from the cave’s room, it was a good omen. Keep an eye out for dolphins, whales, and other marine life during your cruise, and have your camera ready as you get up close to the action. Make an island stop to give you time to stroll along the white sand beach or walk to the top of the hill for scenic views of the Bay of Islands.

Day 4: Bay Of Islands,Rotorua

Location: Rotorua

Accommodation Name: Distinction Hotel Rotorua

Meals Included: Breakfast

BAY OF ISLANDS–ROTORUA Abundant Adventure Today, travel through the Bay of Plenty region to Rotorua, home to geothermal wonders, adventure activities, and a thriving Māori culture (B)ENHANCED FREE TIME EXPLORE MORE This evening, you may wish to join an optional outing to experience an authentic Māori village and culture performance, followed by a delicious Hangi dinner (roasted meats and vegetables cooked underground with hot stones). You might even be asked to join in a Haka, the traditional war dance of the Māori.

Day 5: Rotorua

Location: Rotorua

Accommodation Name: Distinction Hotel Rotorua

Meals Included: Breakfast, Dinner

ROTORUA The Living Earth This morning starts with a guided tour and visit to the National Kiwi Hatchery. Next, visit Te Puia, Rotorua’s most prominent thermal area. This afternoon is at your leisure. You may wish to relax in a natural hot spring, zipline through the forest, or board a floatplane for flightseeing of this beautiful region. This evening, join a [LF] New Zealand family for dinner in their home, a unique opportunity to interact with a local family and immerse yourself in New Zealand culture. Before the evening is over, you’ll feel like part of the family. (B,D)TOUR HIGHLIGHTCONSERVATION HEROES Only about 5% of all Kiwi birds hatched in the wild survive to adulthood, making them endangered. At The National Kiwi Hatchery, you’ll see important conservation work in action.TOUR HIGHLIGHTNATURAL WONDERS At Te Puia, explore New Zealand’s geothermal wonderland, featuring dramatic geysers, bubbling mud pools, and silica terraces. See Pohutu, the largest active geyser in the southern hemisphere, erupting, learn how Māori use the steam to cook their food, and visit the Māori Arts and Craft Institute to see traditional carving and weaving performed before your eyes.

Day 6: Rotorua,Marton,Wellington

Location: Wellington

Accommodation Name: Rydges Wellington

Meals Included: Breakfast, Lunch

ROTORUA–MARTON–WELLINGTON Wild & Woolly Travel south today through rolling farmlands and pass massive Lake Taupo. After lunch, continue to Wellington, New Zealand’s capital city. (B,L) LOCAL FAVORITECOUNTING SHEEP In New Zealand, sheep outnumber people 16 to 1. We’ll make a stop in the historic rural town of Marton, where we’ll visit a [LF] local farm and enjoy a farm-to-table lunch. During your time here, take a tour of the farm, see the animals, and learn about the importance of the sheep industry to the local economy.

Day 7: Wellington

Location: Wellington

Accommodation Name: Rydges Wellington

Meals Included: Breakfast

WELLINGTON New Zealand Treasures Our day begins with a sightseeing tour of Wellington. Take a scenic cable-car ride, visit the beautiful botanic gardens, see the famous Beehive and Parliament buildings, and enjoy 360-degree panoramic views of the city and harbour from the top of Mount Victoria. You’ll also spend time at Te Papa, the Museum of New Zealand. The remainder of the day is yours to explore on your own. (B)TOUR HIGHLIGHTCULTURAL GEMS Meaning “the treasure box” in Māori, Te Papa is New Zealand’s national museum. Here you can explore the great stories of this country, Māori culture, heritage, and history. Learn about WWI, see a colossal giant squid, enjoy hands-on displays, and experience New Zealand’s many landscapes.

Day 8: Wellington,Christchurch

Location: Christchurch

Accommodation Name: Novotel Christchurch Cathedral Square

Meals Included: Breakfast

Fly to Christchurch located on New Zealand’s south island. Christchurch was named after the city in England that has the same name and has a history of English heritage. A sightseeing tour highlights some of Christchurch’s famous landmarks and spectacular gardens. This evening is at leisure.WELLINGTON–CHRISTCHURCH Legendary Landmarks Fly to Christchurch located on New Zealand’s south island. Christchurch was named after the city in England that has the same name and has a history of English heritage. A sightseeing tour highlights some of Christchurch’s famous landmarks and spectacular gardens. This evening is at leisure. (B)

Day 9: Christchurch,Tranzalpine Train,Arthur’S Pass,Franz Josef

Location: Christchurch

Accommodation Name: Scenic Hotel Franz Josef Glacier

Meals Included: Breakfast, Dinner

Today, take one of the world’s great train journeys aboard the scenic TranzAlpine. Spend the next two nights in the small town of Franz Josef, located at the base of the impressive Franz Josef Glacier.CHRISTCHURCH–TRANZALPINE TRAIN–ARTHUR’S PASS–FRANZ JOSEF All Aboard in Christchurch Today, take one of the world’s great train journeys aboard the scenic TranzAlpine. Spend the next two nights in the small town of Franz Josef, located at the base of the impressive Franz Josef Glacier. (B,D) TOUR HIGHLIGHTEPIC RIDE Experience the South Island’s striking landscape by taking the TranzAlpine train. From the comfort of first-class carriages, see the fields of the Canterbury Plains and farmlands, followed by the spectacular gorges and rivers of the Waimakariri River. Your train then climbs into the majestic Southern Alps to Arthur’s Pass National Park. The train features large panoramic windows, an onboard café, and in-seat audio commentary. It’s a journey of a lifetime!

Day 10: Franz Josef

Location: Franz Josef

Accommodation Name: Scenic Hotel Franz Josef Glacier

Meals Included: Breakfast

FRANZ JOSEF Ice Sculptures This morning, explore this spectacular UNESCO World Heritage area. Admire incredible views of the Franz Josef Glacier on a locally guided tour. The remainder of the day is at your leisure. (B)TOUR HIGHLIGHTSCENIC WONDERS The Franz Josef Glacier Viewpoint Walk takes you through some breathtaking landscapes. Learn about the glacier’s history, see what is left behind this majestic giant, and learn the legend of Ka Roimata O Hine Hukatere. After a short walk to the Glacier Viewpoint, be rewarded with spectacular views. ENHANCED FREE TIME EXPLORE MORE with an optional scenic flightseeing or helicopter tour, relax in one of the glacier hot pools, spend time at the West Coast Wildlife Centre, or pick up a picnic lunch and just take in the gorgeous scenery. This and more options are available throughout your tour at MyGlobus.

Day 11: Franz Josef,Queenstown

Location: Franz Josef

Accommodation Name: Ramada Queenstown Central

Meals Included: Breakfast, Dinner

FRANZ JOSEF–QUEENSTOWN Vineyards & Views Our journey today takes us along the coast and the Tasman Sea. Climb through rainforests and over Haast Pass to arrive in Queenstown, the “Adventure Capital of the World.” Upon arrival, enjoy a tour and a tasting at a local [LF] winery. Tonight, you’re free to enjoy dinner at one of Queenstown’s many restaurants or cafes and sample some of the regional wines. (B)LOCAL FAVORITELOCAL TASTES The Gibbston Valley of New Zealand is known for high-quality wines including Pinot Noir, Pinot Gris, Rose, Riesling, Sauvignon Blanc, and Chardonnay. We’ll visit New Zealand’s largest wine cave and the region’s oldest vineyard at Gibbston Valley Winery. As one of the region’s founding wineries you’ll taste some of their premium wines, explore the wine cave, learn about the founding of the vineyard, and enjoy a beautiful setting.

Day 12: Queenstown. Excursion To Milford Sound

Location: Milford Sound

Accommodation Name: Ramada Queenstown Central

Meals Included: Breakfast, Lunch

QUEENSTOWN. EXCURSION TO MILFORD SOUND Sights & Sound Today, travel into scenic Fiordland National Park. Boasting some of the most breathtaking scenery in the world, this region of New Zealand has been named as a UNESCO World Heritage Site and was famously described by author, Rudyard Kipling, as the “eighth wonder of the world.” Late evening return to Queenstown. (B,L) NOTE: The excursion to Milford Sound may happen on Day 13 depending on weather and road conditions today. TOUR HIGHLIGHTPICTURE PERFECT Cruise on the fiord with sheer rock walls rising thousands of feet from the water’s great depths. Experience dense rainforest, towering mountains, glaciers, and waterfalls. Have your cameras ready for marine life such as playful dolphins, seals, and penguins. It will be a day to remember as you experience New Zealand’s wild side at its absolute best!

Day 13: Queenstown

Location: Queenstown

Accommodation Name: Ramada Queenstown Central

Meals Included: Breakfast

QUEENSTOWN Timeless Tales & Traditions Enjoy a full day at leisure in one of New Zealand’s prettiest towns. Tour some of the sights used to film The Lord of the Rings trilogy, shop for souvenirs, or take a thrilling jetboat ride on the dart river. This evening, your Tour Director hosts a special farewell dinner.(B,D)TOUR HIGHLIGHTEPIC RIDE This evening, take a scenic gondola ride to the top of Bob’s Peak where you’ll enjoy a delicious dinner and breathtaking views of Queenstown, Lake Wakatipu, and the Remarkable Mountains. Make sure to have your camera ready for fantastic photo opportunities.

Day 14: Queenstown,Sydney,Australia

Location: Sydney

Accommodation Name: Swissotel Sydney

Meals Included: Breakfast

QUEENSTOWN–SYDNEY, AUSTRALIA On To Australia Today, depart Queenstown and fly to vibrant Sydney, Australia’s capital city. (B)ENHANCED FREE TIMEEXPLORE MORE Sydney is known as one of the most beautiful cities in the world and is home to home to first-class restaurants, beautiful beaches, grand shopping arcades, and top tourist attractions such as the Sydney Opera House and the Taronga Zoo.

Day 15: Sydney

Location: Sydney

Accommodation Name: Swissotel Sydney

Meals Included: Breakfast

SYDNEY Spectacular Sydney This morning, enjoy a sightseeing tour of the city. The remainder of the day is at your leisure. Your Local Host will have suggestions for additional sightseeing, dining, and shopping. (B)TOUR HIGHLIGHT CITY SIGHTS Today’s sightseeing includes an Opera House and Harbour Bridge photo stop. Visit the historic Rocks District, and a visit to stunning Bondi Beach, considered by many to be the most beautiful beach in Sydney.

Day 16: Sydney

Location: Sydney

Accommodation Name: Swissotel Sydney

Meals Included: Breakfast

SYDNEY Sights & Sounds A full day to enjoy more of this beautiful city. (B)ENCHANCED FREE TIME EXPLORE MORE in Sydney with an optional trip to the Blue Mountains, a cruise around Sydney Harbour, time to soak up the sun on nearby Manly Beach, or a thrilling climb to the top of the Sydney Harbour Bridge. This and more options are available throughout your tour at MyGlobus. Your Tour Director and your GlobusGO mobile app have all the tips and guidance to enjoy your free time.

Day 17: Sydney

Location: Sydney

Meals Included: Breakfast

Your vacation ends with breakfast this morning.SYDNEY Until We Meet Again! Your vacation ends with breakfast this morning. (B)

What's Included

  • Accommodation

    Accommodation in various hotels including JW Marriott Auckland, Copthorne Hotel & Resort in Bay of Islands, Distinction Hotel Rotorua, Rydges Wellington, Novotel Christchurch Cathedral Square, Scenic Hotel Franz Josef Glacier, Ramada Queenstown Central, and Swissotel Sydney.

  • Meals

    Breakfast daily, 2 lunches, and 5 dinners are included.

  • Sightseeing Tours

    Sightseeing tours in Auckland, Wellington, Christchurch, and Sydney, including visits to the Waitangi Treaty House, Te Papa Museum, and a scenic cable-car ride in Wellington.

  • Cruise

    Sightseeing cruise in the Bay of Islands.

  • Tranzalpine Train Journey

    A scenic train journey aboard the Tranzalpine from Christchurch to Arthur’s Pass.

  • Excursion to Milford Sound

    A full-day excursion to Milford Sound in Fiordland National Park.

  • Flights

    Internal flights from Wellington to Christchurch and from Queenstown to Sydney.

  • UNESCO Sites

    Visits to UNESCO World Heritage Sites including the Sydney Opera House and Te Wahipounamu.

  • Small Group Discoveries

    Option for Small-Group Discoveries with an average of just 20 guests per departure, including all features of a traditional Globus escorted tour.

What's Not Included

  • International Flights

    International flights to and from the starting and ending locations are not included.

  • Travel Insurance

    Travel insurance is not included and is recommended to be purchased separately.

  • Personal Expenses

    Personal expenses such as souvenirs, additional meals, and optional activities are not included.

  • Visa Fees

    Visa fees and any related travel documentation are not included.

  • Gratuities

    Gratuities for guides, drivers, and hotel staff are not included.

Meals

Breakfast daily, 2 lunches, 5 dinners

Small Group

Globus offers Small-Group Discoveries on select South Pacific dates. A Small-Group Discovery is limited to an average of just 20 guests per departure. There’s always room to roam with extra space between you and other travelers—while still getting up close and personal to the experiences you’ve been dreaming of. Small-Group Discoveries include all the features of a traditional Globus escorted tour, complete with expert Tour Director, Driver, and Local Guides who ensure that your health and safety is our top priority. A Small-Group Discovery trip is the perfectly sized tour—without the crowds.

UNESCO Sites

Sydney Opera House|Te Wahipounamu

Accommodation

Stay in luxurious accommodations including JW Marriott Auckland, Copthorne Hotel & Resort in Bay of Islands, Distinction Hotel Rotorua, Rydges Wellington, Novotel Christchurch Cathedral Square, Scenic Hotel Franz Josef Glacier, Ramada Queenstown Central, and Swissotel Sydney.

Notes

This tour visits remote regions where some facilities are not up to the first-class standards you expect from Globus. However, we have selected the best available hotels that satisfy our high standards of cleanliness and comfort.

Check out our Q&As

  • What time should I schedule my flight to arrive in Auckland?

    Please schedule your flights to arrive by 4:30pm in order to attend the evening’s welcome briefing and dinner.

  • What activities are available in the Bay of Islands?

    In the Bay of Islands, you can embark on a sightseeing cruise, stroll the beach, explore historic attractions, shop for souvenirs, or relax at your hotel.

  • What can I expect to see during the sightseeing tour of Wellington?

    During the sightseeing tour of Wellington, you will take a scenic cable-car ride, visit the botanic gardens, see the Beehive and Parliament buildings, and enjoy panoramic views from the top of Mount Victoria. You will also spend time at Te Papa, the Museum of New Zealand.

  • What is special about the Tranzalpine train journey?

    The Tranzalpine train journey is considered one of the world’s great train journeys, offering scenic views as you travel to the small town of Franz Josef, located at the base of the impressive Franz Josef Glacier.

  • What happens if the weather conditions are not suitable for the Milford Sound excursion?

    If the weather and road conditions are not suitable, the excursion to Milford Sound may be rescheduled to the following day.

  • What are some optional activities in Queenstown?

    In Queenstown, you can tour sights used to film The Lord of the Rings trilogy, shop for souvenirs, take a thrilling jetboat ride on the Dart River, or enjoy dinner at one of the many restaurants or cafes.

  • What are some of the top tourist attractions in Sydney?

    Sydney is home to top tourist attractions such as the Sydney Opera House and the Taronga Zoo. The city also offers first-class restaurants, beautiful beaches, and grand shopping arcades.

  • What is included in the Small-Group Discoveries offered by Globus?

    Small-Group Discoveries are limited to an average of just 20 guests per departure and include all the features of a traditional Globus escorted tour, complete with expert Tour Director, Driver, and Local Guides. These tours ensure extra space between travelers while still providing up-close experiences.

  • How long has the tour company been trading?

    For over 90 years.

  • Will the accommodation included meet local health and safety regulations?

    Yes

  • What policies are in place for Covid-19?

    Please contact us for latest Covid-19 policies

  • What documents will I receive before I travel?

    Travel documents, including any air tickets, itineraries, and other information, are available approximately two to three weeks prior to departure provided full payment has been received.

  • What Ethical Travel credentials does the tour company have?

    The Globus Lighthouse Project - an illuminating initiative where we can all come together to tread lightly and give generously for the globe's greater good. Globus, along with sister companies Avalon Waterways and Cosmos, invite our travellers and partners to help us in supporting causes that provide for a more sustainable planet and a brighter tomorrow.

Reviews of this operator

Lisset  

Great Value for your Money

19-Dec-2022

This is my second time travelling with Globus, would have been my third if not for COVID. The way they plan everything is super organized, the tour managers are very caring and knowledgeable. We always enjoy all the site visits planned for each trip. They start by picking you up from the airport and from then on everything is taken care of up until the last day of your trip, even dropping you off at the airport not matter the time of day or night. The hotels at every city are always great and centrally located so you can walk around during your free time or plan your own visits to different sites.

Joan Cupp (Google Reviewer)  

My go-to escorted travel Co My...

01-Mar-2024

My go-to escorted travel Co My 4th trip with Globus and the did not disappoint. The sales deals they offer make it affordable for me to travel. All of the guides are well versed in the history of the area you travel in.

David R  

What a wonderful trip, thanks Globus

10-Jan-2023

Globus is my favorite travel agency. I tried others, but always come back to Globus. It is a 100% stress free one-stop shop. Easy booking with flight, hotel, transportation and travel insurance all in one place. Great customer service at reasonable prices. Lots of information prepared for the trip to handle travel logistics. I planned and booked my trip within 24 hours. Highly recommended to everyon

Alexander Wright  

Great guide, accommodations, and tours.

28-Dec-2022

We had a fantastic guide, with a great mix of free time and guided tours.

CTRTeach 11  

Globus exceeded my expectations!

20-Dec-2022

This is my first Globus tour. I was pleasantly surprised with the depth and quality. The hotels were top notch, and the cruise on the Nile exceeded my expectations. The cabins were roomy and comfortable, and the food was very good.

Nancy Arias  

The experience was amazing!!

30-Dec-2022

The trip was amazing. Our tour guide was so kind and very knowledgeable. I needed to attend a very important meeting via zoom. She was very understanding and accommodating to my needs and made it happen. I was very grateful! Our driver was by far the best driver I’ve ever encountered! I was beyond impressed with our guide, driver and trip!! I will definitely be back for another adventure!!

Irish Beth Maddock (Google Reviewer)  

Did the Globus Highlands and...

30-Sep-2023

Did the Globus Highlands and Islands Scottish Tour with Ian and Allister. What a trip!! With his sharp wit, immense knowledge and fun humour, Ian absolutely brought Scotland to vivid life with his many tales, informative quips and total, utter passion for history. Was spellbound. Am so VERY thankful I had the opportunity to be on Ian's last bus tour before retiring with Globus. In addition, to being so hard working and helpful, with Allister our driver, I cannot tell you how safe and secure I felt in his capable driving hands. He had some very awkward traffic and interesting roads to navigate with our large bus, (especially on the islands and up north) but he handled it all expertly and without a hitch. So much so, I was able to relax and enjoy the journey. All in all, with our tour, you could tell both these kind men cared very much for those of us who needed the extra help and advice. Made my bucket list trip to Scotland so memorable and wonderful. Thank you Ian and Allister! Globus is truly fortunate to have you both.

Patty Walker (Google Reviewer)  

Specifically, Cosmos Tour of Ireland...

11-Aug-2024

Specifically, Cosmos Tour of Ireland and Scotland. August 2024. Let me begin with the positive , the Tour guide was knowledgable, personable and educated! He also was extremely professional and took a genuine interest in providing the highest quality of service to the client. The bus was clean and comfortable and well maintained. The driver was highly experienced and provided excellent transportation. The excursions were acceptable and enjoyable. The Variety of age groups on the trip made for wonderful traveling companions. But unfortunately, that is where the positive ends. The Leonardo hotels that are part of the chain and experience for this specific tour are below quality. We spent a night in a room with a leak in the ceiling. That was known before we checked in and continued to leak while we were there. Another Leonardo hotel, we could not get out of our room. Due to the carpet being ripped up and blocking the door. Most of these hotels I would have walked away from, had I been on my own individual trip. The customer service is missing, customer safety is also missing in these hotels. There is lack of concern to assist customers to their rooms even when it is there responsibility to change the room, there isn't assistance offered. Never have I experienced where you had to absolutely be your own advocate. Because there is no customer concern or care. Quality of food provided is also below standards. It is frowned upon if you request something and often denied. We even had a situation where another individual was placed in the same room we were in and it was considered a "oh well too bad for you." Again, we had to transport our own luggage and bags to a new room. Only after we were our own advocates. We said this stranger and ourselves are not going to stay in the same room. Finally, we received a good room, a room that would be found acceptable in every day normal travel, and we had to change again. Because there was a missing part in a Radiator and this was known to the hotel but yet they still booked us into a room. The radiator would not turn off and the room was steaming hot. So once again, we had to transfer all of our luggage and personal items and trudged down stairwell and elevators to once again change rooms. This is so sad for a bucket list, once in a lifetime, save your money and go on your anniversary trip. The rooms are old and out, dated with stains and tears in carpets and materials. Some of the missing items are a safety concern. Buyer beware! The communication for traveling in other countries is not to the level of customer service and satisfaction that we are used to, we did not expect this level of unacceptable accommodations, much like staying in a hostile. It is the Globus/Cosmos Travel companies responsibility to make sure their accommodations for housing is up to the level of expectations of their customers. The accommodations provided are a reflection of Globus/Cosmos business model and integrity in the global travel industry. This is not everything we experienced, but just a few examples. At this time, their brand appears to be old, outdated, without concern or care for the safety of their clients or their health and welfare as applied to accomodations.Customer service, is their lost art. Choose carefully for travel service. And I would not recommend Globus or Cosmos.

Suneetha Raja (Google Reviewer)  

I have done Newfoundland &...

06-Jul-2024

I have done Newfoundland & Labrador with Iceberg Festival tour with Globus in June 2024. It was absolute rubbish for the price I paid towards the tour. Terrible hotels, horrible meals, barely any sightseeing that is worth while the visit, most importantly, the Iceberg festival never happened. Globus sold this specific tour departure date as the only way to attend this supposed Iceberg Festival. I felt cheated after paying 3527£ for a 13 day tour considering the only reason I picked this departure date was because I wanted to attend this Iceberg festival. I could have used my time and money in a better way doing a different tour with another company. A Canadian company who did the exact same tour is doing it for £2400. I have been travelling with Globus and Cosmos tours since 2008. However, this company tours have been terrible after the covid shutdowns. They are charging more than the premium companies and not providing the equivalent service on par with the prices. Safe to say that I won't be recommending Globus and Cosmos tours to anyone. Try other tour companies that are on the market.

Lynda Bailey (Google Reviewer)  

I really enjoyed my Cosmos...

11-Jun-2024

I really enjoyed my Cosmos tour to Italy last September. However I was totally disappointed by two major things which completely changed the atmosphere of the holiday for me. One was the 'last minute' rearrangement of one of our hotels which then put us well outside of Florence on a trading estate for two nights instead of walking distance from the city walls. That completely blocked any plans or ideas of enjoying Florence in the evening. My biggest disappointment was the terrible travel arrangements and associated advice about travelling through Heathrow Cosmos put in place for me and for which they refused to be accountable despite the fact that they had made the ticket booking on my behalf and I had asked them for appropriate check in advice at all key points before I travelled. As a result I was put on standby when I should never have been (even the BA departure staff were shocked at this) and separated from my luggage which travelled on a later flight. I spent over 6 hrs of my first day in Rome in the airport waiting for my luggage and subsequent transfer to my hotel, without any assistance from Cosmos or BA airside staff. When I complained after my holiday, Cosmos would not take any responsibility at all for the fact that I lost the first day of my holiday and approx. 50% of the time I was due to spend in Rome, preferring to blame BA who in turn were uncontactable about my complaint. Very poor customer service indeed.

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Operator discount: -$564

Friday - Sunday

Sep 18, 2026 - Oct 04, 2026
$8230 $7666

Operator discount: -$564

Friday - Sunday

Oct 09, 2026 - Oct 25, 2026
$9002 $8438

Operator discount: -$564

Friday - Sunday

Oct 30, 2026 - Nov 15, 2026
$8363 $7799

Operator discount: -$564

Friday - Sunday

Nov 13, 2026 - Nov 29, 2026
$8353 $7789

Operator discount: -$564

Book with Confidence

  • Free Date Changes

    CTS demo white label allows you to make 20 free date changes, as long as the change is made at least 0 days before the start of the tour.

  • Low Deposit

    CTS demo white label requires a minimum deposit of 55% or the full booking value, whichever is less, with the final balance not due until 30 days before departure.